Terms and conditions
Overview
Tickets can be purchased by clicking on the ‘buy tickets’ button. This will take you to a checkout where you can select the number of tickets required and pay for these. The tickets will then be emailed to you with a QR code. Just show your QR code at the door of the event to gain entry. If you don’t receive your tickets via email, or if you have any issues, then we’re always on hand to help – contact us at info@reallyfunnycomedy.co.uk and we can resend these to you. Please try to do this before the night of the event to avoid any hold-ups on the door.
Should any event be cancelled you will be issued with a full refund. However, if you purchase a ticket and decide not to attend you have 14 days from the date of purchase to contact us for a refund. As much as we’d like to we really can’t offer ticket refunds on the day of the event. Any other ticket cancellations and refunds are at the discretion of Really Funny Comedy.
Our full terms and conditions can be found below and details on our privacy policy can be found by clicking privacy & cookies in the site footer.
Our Terms
1. THESE TERMS
1.1 What these terms cover. These are the terms and conditions on which we supply tickets to you for Events that are advertised on our website.
1.2 Why you should read them. Please read these terms carefully before you submit your request to us. These terms tell you who we are, how we will provide tickets to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms or require any changes, please contact us to discuss.
2. INFORMATION ABOUT US AND HOW TO CONTACT US
2.1 Who we are. We are ‘Really Funny Comedy’ – occasional comedy event organiser
2.2 How to contact us. You can contact us at info@reallyfunnycomedy.co.uk
2.3 How we may contact you. If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your booking.
2.4 ”Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
3. YOUR ‘EVENT’ TICKETS
3.1 How we will accept your booking.
(a) We require payment for Events when these are booked. Our acceptance of your booking will generate a booking confirmation and this will be sent to you by email together with e-tickets. Please check all email folders before you contact us to let us know that you have not received your e-tickets.
3.2 If your payment is declined or the event is full. Then we will not charge you for the tickets. This might be because the Event is no longer taking place or the spaces are full for that Event. There may also be an age restriction on certain events.
3.4 We only sell to the UK. Our website is solely for our events within the UK. Unfortunately, we do not accept bookings from addresses outside the UK.
4. OUR EVENTS
4.1 Our Events are as advertised on the website. If any changes are made to the Event prior to this taking place, you will be notified and will have the right to cancel your tickets. See our cancellation provisions below at clause 8.
5. YOUR RIGHTS TO MAKE CHANGES
5.1 If you wish to make a change to your booking, please contact us. We will let you know if the change is possible. If it is possible, we will let you know about any changes to the price or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
6. OUR RIGHTS TO MAKE CHANGES
6.1 Minor changes to the Events. We may change the Event:
(a) to reflect a change in venue that is no more than 5 miles away from the original event; or
(b) the comedians performing at the event; or
(c) make minor changes to the content.
These minor changes will not make a significant impact to that advertised and we will notify this to you as soon as possible.
6.2 More significant changes to the Event and these terms. If there are any significant changes to that which was advertised, we will notify you of the changes and, if you do not accept these changes, please see our cancellation provisions below at clause 8.
6.3 Termination of your participation in the Event. If the event organiser considers that your behaviour at the Event is such that it is detrimental to the reputation of RFC and not in the best interests of the other attendees at an Event, then your participation in the Event may be terminated forthwith by asking you to leave the Event.
If you are excluded from the Event, you will not be entitled to any refund.
7. PROVIDING YOUR E-TICKETS
7.1 Event Costs. The costs for attendance at each Event will be as advertised. If you have any queries on the costs for an Event, please contact us at info@reallyfunnycomedy.co.uk
7.2 Really Funny Comedy reserve the right to set the pricing of tickets for each Event depending on the venue and the Event line-up.
7.3 Delivery costs. There is no cost for the provision of e-tickets.
7.4 When we will provide the e-tickets. The e-tickets will be provided to you once you have made payment for the Event. .
7.5 What will happen if you do not give required information to us. We will need correct contact details from you and it is up to you to ensure that these are correct at the time of booking. We will not be responsible for the late delivery of e-tickets if your email address is incorrect.
7.6 Reasons we may suspend the provision of e-tickets to you. We may have to suspend the supply of a product to:
(a) deal with technical problems or make minor technical changes to our website;
(b) make changes to the booking as requested by you or notified by us to you (see Clause 6).
If we are unable to provide e-tickets to you, we will seek to make alternative arrangements to ensure that you can attend an Event. Details will be provided to you by telephone or email should this situation occur and will be considered on an individual basis.
8. YOUR RIGHTS TO CANCELLATION
8.1 You can always end your booking with us. If you wish to terminate your booking, you must telephone or email us immediately. Your rights when you end the booking will depend on what Event you have booked and how many days before the Event that you request to end the contract as follows:
(a) if you wish to cancel your event ticket you must do so within 14 days of purchasing the ticket to obtain a full refund.
(b) if you wish to cancel with less than 7 days before the Event takes place, you will not be entitled to any refund.
(c) if you do not attend an Event that you have booked and paid for, you will not be entitled to any refund.
8.2 Cancelling your ticket/booking because of something we have done or are going to do. If you wish to cancel your booking for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any e-tickets. The reasons are:
(a) we have told you about an upcoming change to the Event or these terms which you do not agree to (see Clause 6.2);
(b) we have told you about an error in the price or description of the Event you have booked and you do not wish to proceed;
(c) we have suspended supply of the e-tickets for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 14 days before the Event and cannot provide the e-tickets to you by any other method; or
(d) the Event is cancelled; or
(e) you have a legal right to cancel your booking because of something we have done wrong.
8.3 Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013). If you are a consumer then for most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
8.4 When consumers do not have a right to change their minds. Your right as a consumer to change your mind does not apply in respect of:
E-tickets that are booked to an event with less than 14 days before it takes place.
9. HOW TO CANCEL YOUR TICKETS
9.1 Tell us you want to cancel your booking. To do this, please let us know by doing one of the following:
(a) Phone or email. Call the Event venue or email us at info@reallyfunnycomedy.co.uk. Please provide your name, home address, details of the booking together with any booking reference and your phone number and email address.
(b) Online. Complete the form on our website.
9.2 Destruction of E-Tickets after cancelling your booking. If you cancel your tickets for any reason after you have received your e-tickets, you must destroy these.
9.3 How we will refund you. If you are entitled to a refund under these terms we will refund you the price you paid for the e-tickets by the method you used for payment.
9.4 When your refund will be made. We will make any refunds due to you as soon as possible.
10. IF THERE IS A PROBLEM WITH THE BOOKING
10.1 How to tell us about problems. If you have any questions or complaints about the booking or e-tickets, please contact us at info@reallyfunnycomedy.co.uk – please ensure that you quote the booking reference.
11. PRICE AND PAYMENT
11.1 Where to find the price for the Event. The price of the Event (which includes VAT) will be the price advertised.
11.2 When you must pay and how you must pay. We accept payment with a number of difference debit and credit cards. Details of the cards accepted are listed when accessing Stripe. You must pay in full when booking.
11.3 What to do if you think a booking receipt is wrong. If you think your booking receipt is wrong please contact us promptly to let us know. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.
12. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
12.1 Nothing in these terms shall limit or exclude our liability for:
(a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; [or]
12.2 Subject to Clause 12.1:
(a) we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
(b) our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the sum paid by you for any tickets to that Event